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Forms – Global School Access

Claim form* Standard form to provide notice of medical/prescription and/or provide details on requests for additional information.

 

Authorization to use or disclose health information This form allows an insured to provide specific instructions to UnitedHealthcare Student Resources International for use or disclosure of protected health information for a particular purpose.

 

Personal Representative Appointment* This document allows an insured to appoint a personal representative to act on their behalf in the matters of health insurance with UnitedHealthcare Student Resources International.

 

*You can submit the form online by signing in to My Account.

 

Find a Doctor – Global School Access

Please use this link below to search for preferred doctor, medical specialist, hospital or lab or receive cost estimates for you or any member covered under this plan.

Find preferred providers*

* Your actual costs could vary. Check with your provider to confirm the cost and your health plan for benefits. You are responsible for costs that are not covered and for getting any referrals if required by your health plan. Neither payments nor benefits are guaranteed.

Note: Provider networks change periodically. To ensure that a provider is participating in the network, please confirm with your provider before making an appointment.

Behavioral health

Please use the link below to search for behavioral health provider or facility.

Find behavioral health providers

Student Assistance Plan – Global School Access

Your student health plan includes Student Assist.

Student Assist perks:

  • 24/7 Crisis support with master’s level specialists
  • Licensed professional to help with legal and financial issues
  • Self-help app to address stress, anxiety, and depression
  • Direct access to concierge services
  • Mediation Services Available

 

Sign in to your My Account to learn more.

Student Assist Flyer

 

 

 

Travel Assistance, Evacuation & Repatriation – Global School Access


 

Global Emergency Services (GES)

Have some peace of mind while traveling. We’ve heard great stories about GES saving the day for students who are studying or traveling in other states or other countries. When you’re at least 100 miles from home and you’re sick or hurt, GES steps in with immediate assistance and evacuation benefits. They can even help you get home if you need to be medically evacuated.

Some benefits of this service include:

  • Emergency Medical Evacuation
  • Dispatch of Doctors/Specialists
  • Medical Repatriation
  • Transportation after Stabilization
  • Transportation to Join a Hospital Insured Person
  • Return of Minor Children
  • Repatriation of Remains
  • May also include additional assistance services to support your medical needs, including worldwide medical referrals and medication/vaccine transfers.
  • Contact information is on the back of your SR ID card or in My Account

 

For more information on Global Emergency Services, please review the Assistance and Evacuation Benefits section in your Brochure-Certificate.

File a Medical Claim – Keck Graduate Institute


Submit a Claim by Mail


It’s easy! Just download the claim form below. Fill out the first page with your personal information, dates of injury or sickness, the cause of the injury or date of first symptoms for a sickness, sign your name with today’s date, and attach all receipts. Please fill out the entire first page and be sure not to leave anything blank.

Mail Claim Forms to:

UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX 75380-9025

Medical Claim Form


Submit a Claim Electronically

Your Doctor can also submit a claim electronically using Emedeon (formerly WebMD). This gives a faster turn-around time than submitting a claim by mail. Check with your doctor to see if they are a participant. If they are, show them your ID Card. The Emedeon information is printed on the back of every ID Card.

If you have any problems filling-out these forms or would like to talk to a customer service representative, you can call us toll free at: 1-888-251-6253 or CONTACT US

Check Claim Status – Keck Graduate Institute


If you are a student and would like to check on the status of a claim that you or a provider submitted to UnitedHealthcare, you will need to set up a My Account if you have not already done so.

Please visit our My Account center to log in to an existing account or to create a new one.

Travel Assistance, Evacuation & Repatriation – Keck Graduate Institute

 

Global Emergency Services (GES)

Have some peace of mind while traveling. We’ve heard great stories about GES saving the day for students who are studying or traveling in other states or other countries. When you’re at least 100 miles from home and you’re sick or hurt, GES steps in with immediate assistance and evacuation benefits. They can even help you get home if you need to be medically evacuated.

Some benefits of this service include:

  • Emergency Medical Evacuation
  • Dispatch of Doctors/Specialists
  • Medical Repatriation
  • Transportation after Stabilization
  • Transportation to Join a Hospital Insured Person
  • Return of Minor Children
  • Repatriation of Remains
  • May also include additional assistance services to support your medical needs, including worldwide medical referrals and medication/vaccine transfers.
  • Contact information is on the back of your SR ID card or in My Account

 

For more information on Global Emergency Services, please review the Assistance and Evacuation Benefits section in your Brochure-Certificate.

Health Care 101 – Keck Graduate Institute


Welcome to the Health Care 101 Center! We understand the busy schedule of both parents and kids, no matter what the age. With that in mind, here’s a no-frills, easy-access guide to health insurance benefits.

Insurance 101 is not meant to address your policy specifically (each one of these has its own list of exclusions and limitations). However, this is a generic overview of health insurance types and terminology. If you have a specific question about your policy please give us a call at 1-888-251-6253.

Trying to determine if you should purchase the health insurance plan? Download our tools below for a few tips

Healthcare 101

Insurance Glossary of Terms

Find a Doctor – Keck Graduate Institute


Welcome to the Find a Doctor, Hospital, or Lab Center! Whether you’re looking for a doctor, hospital, laboratory, or even medical equipment and supplies, we have the information you need, all located right here.

Preferred Providers are the physicians, hospitals, and other health care providers who have contracted to provide specific medical care at negotiated prices. You should always confirm the Preferred Provider is part of the network, as this can change without notice by calling the Company at 1-888-251-6253 and/or by asking the provider.

The Preferred Provider for your plan is UnitedHealthcare Options PPO. If care is received from a Preferred Provider, any Covered Medical Expenses will be paid at the Preferred Provider level of benefits. Reduced or lower benefits will be provided when an Out-of-Network provider is used. By using a Preferred Provider you can also save yourself some out of pocket expenses. Use this link to search for participating physicians, hospitals, facilities, medical equipment, or supplies in your local area.

 


We recognize the increased need for appropriate mental health treatment for college students. We’ve partnered with United Behavioral Health (UBH) to ensure that you have access to UBH’s network of mental health care providers and facilities. UBH partners with more than 80,000 clinicians and more than 3,500 care facilities nationwide. Clinical excellence, innovation, and a relentless commitment to the most scientifically advanced health care solutions distinguish UBH as the national leader in behavioral health. To find a local Behavioral Health provider in your area, please click the link below: