Our Partner in Good Health

My Account

Welcome to the My Account center! My Account is a secure website that will provide you with personalized benefits and health information.  

 With My Account, you’ll have 24/7 internet access to:

  • Review Claims status, correspondence and Explanation of Benefits (EOB)
  • Request/print an ID card
  • Enter accident details online
  • Enter additional insurance information online


Log into MyAccount:Existing MyAccount users log in here Create your MyAccount:You will be able to create your MyAccount 24-48 hours after your initial purchase of coverage.Be sure to use the email address you used to purchase coverage. Forgot Username/Password:If you have forgotten your username or password, we’re happy to remind you. Follow the link and enter the information request. If a match is found, you will be emailed the information to the email address you provided when setting up your account.


Now Announcing…MyAccount Mobile Site!UnitedHealthcare Student Resources and First Student are proud to announce you can now launch our MyAccount site from our mobile version! The new site puts students’ critical student insurance coverage information in the palm of their hands. On the run, no problem. You can now check the status of a claim, locate a provider or pharmacy nearby and even access your I.D. card at your convenience.The mobile site can be accessed on the iPhone 3 and 4, HTC, Samsung and Motorola Droid phones and the Blackberry v6.0. Supported browsers are Firefox, Chrome and Opera Mini. Of course, users of non-supported mobile devices and browsers can access the full MyAccount site at www.firststudent.com

Like the full MyAccount site, the data exchanged on the mobile site is fully secured with a Secure Socket Layer (SSL) certificate. SSL uses a complex system of key exchanges between your browser and the UnitedHealthcare StudentResources browser in order to encrypt data that is exchanged between the two before it is transmitted across the web.


*Note: Students must have a set up my account to be able to access mobile site.